Glance E-Insurance

Posted by : Unknown Monday, 10 August 2015

Glance E-Insurance

Demand transparency in the financial services sector, including insurance companies are affected by the growth of the information society in Indonesia are getting used to finding information on the Internet. According to Khan and Ismail (2012), the Internet became one of the resources most frequently used by the community. Compared with other financial institutions sector, intensive applying for achieving sustainable competitiveness, the insurance sector is relatively slower in applying the principles of e-commerce (Grossman et al, 2004).

According to Ahonen and Windischhofer (2005), the insurance business that has characteristics of complex products or services face significant challenges in developing insurance services based electronics. The shift to a form of media or information systems that can be accessed by the public requires a paradigm shift in the management of information, both internally and externally.

Ahmadi and Salami (2010) states that the information system and some application software is crucial to the development of electronic-based insurance (e-insurance). Hiwarkar (2013) mentions that since the new millennium insurance companies around the world are actively begin presenting its services via e-insurance, the insurance operations are carried out through the use of the internet. According to Alipour, Dorodi, and Pishgahi (2011), e-insurance in the broad sense is the application of Internet technology and information technology in the production and distribution of insurance services, whereas in the narrow sense, is the provision of insurance services that enable policy requests can be offered, negotiated, and contracted online.

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